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    At Tybyn, we strive to offer high-quality educational services and products. However, we understand that issues may arise. This refund and legal policy applies to all purchases made on our platform, including courses, books, and stationery. By purchasing any course or product from Tybyn, you agree to the following terms and conditions.

    Refund Policy for Courses

    1. No Refund for Course Purchases: All course purchases are final and non-refundable. Once a course is accessed or purchased, no refunds will be issued except in the case of technical issues outlined below.
    2. Refund for Technical Issues: Refunds may be granted if there is a verified technical issue preventing course access for more than 72 consecutive hours. In such cases:
    • The maximum refund is 10 USD, regardless of the purchase amount.
    • Requests must be made within 7 days of purchase through we@tybyn.com, including details of the technical issue.
    • Refunds are not issued for user-side problems like insufficient system resources or poor internet connection.

    Refund Policy for Books and Stationery

    1. No Refund for Opened or Used Items: Books and stationery items, once opened or used, are non-refundable. We do not accept returns or offer refunds for products that have been opened, used, or damaged by the buyer.
    2. Eligible Returns for Unopened Items: Unopened and unused books or stationery may be eligible for a refund within 7 days of purchase, provided the product is returned in its original condition.
    • A refund will only be processed after the product is received and inspected by Tybyn.
    • Shipping costs for the return of products are the responsibility of the buyer and will not be refunded.
    • Refund requests for physical goods must also be made via we@tybyn.com, including proof of purchase and photos of the unopened items.
    1. Damaged Products: If a book or stationery item is delivered in a damaged condition, you must notify Tybyn within 48 hours of delivery. We may require photographic proof of the damage before approving a refund or replacement. All damaged items must be returned to Tybyn in order to receive a refund.

    General Refund Policies

    1. Refund Request Procedure: All refund requests, whether for courses, books, or stationery, must be submitted through we@tybyn.com. Refunds requested through social media or informal channels will not be accepted.
    2. No Refund for User Error: Refunds are not provided for purchases made in error, dissatisfaction with the product, or the inability to complete a course due to personal circumstances.

    Legal Disclaimer and Limitations of Liability

    1. Limitation of Liability: Tybyn, its affiliates, and its legal entities (including Hadhunts Consultancy) shall not be held liable for any indirect, consequential, or punitive damages arising out of or relating to the use of our platform or products.
    2. Indemnification: Users agree to indemnify and hold Tybyn and Hadhunts Consultancy harmless from any claims, liabilities, or disputes arising from their use of the platform or purchased products.
    3. Binding Arbitration: Any disputes arising from the use of Tybyn’s platform or products will be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, and shall take place in Ootacamund, The Nilgris, Tamil Nadu, India.
    4. Jurisdiction and Governing Law: All legal claims related to Tybyn’s services or products will be governed by the laws of Tamil Nadu, India, under Hadhunts Consultancy.
    5. No Class Action: Users waive the right to participate in any class-action lawsuit against Tybyn or Hadhunts Consultancy.
    6. Force Majeure: Tybyn is not responsible for delays or non-performance due to causes beyond its control, including natural disasters, labor disputes, or disruptions in technology.

    Final Provisions

    1. Modification of Terms: Tybyn reserves the right to modify these policies without prior notice. It is the user’s responsibility to review them periodically.
    2. Severability: If any provision of this policy is deemed invalid or unenforceable, the remaining provisions will remain in effect.

    By purchasing a course or product from Tybyn, you agree to all terms and conditions outlined in this refund and legal policy.